Family Has A Bad Experience With A Home Security Company (News)

by Carolyn

Recently, a family in Chesapeake, Virginia experienced one of the most frightening experiences that can happen to any homeowner. While the couple was out at dinner, they received a call that told them that their house was on fire. The couple’s children were currently alone at the residence, and the couple immediately raced back to their house to survey the situation.

The alarms in the home apparently went off, and the children were able to escape. The couple’s seventeen year old daughter did call 911, and the fire was eventually brought under control. However, according to the contract that the family had with APX Security, there should have been another outgoing call, triggered by the 24/7 surveillance of the security system against fire in the home. Due to the response time of the fire dispatch, this Chesapeake couple believes that this call never took place.

In addition to this, even after the fire, APX continued to charge the family for monthly service charges, even though the control unit for the system had been destroyed by the fire.

Upon investigation, it was discovered that the only 911 call that took place that night was the call that the couple’s daughter made upon exiting the home. The APX security system failed to activate to alert dispatch of the fire in the residence. When the couple tried to call APX to cancel their service, as well as find out the reason why they were being charged for a unit that wasn’t working, they were met with an uncooperative attitude. At one point, the technician on the phone even told them that they would need to pay for the burned controller unit, as a repair cost for damaged equipment. It was only after other outside sources became involved, that APX eventually reimbursed the family for the four months of billing that had taken place after the controller unit had been destroyed.

As a security company, APX doesn’t exactly have a clean record. There are numerous complaints about billing confusion, false claims, uncooperative technicians, poor service and other issues with APX. Currently, due to the number of these complaints, APX has an “F” rating on the Better Business Bureau.

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Surviving a celebrity scandal, Weekly style

18.12.09

It’s too late—you’ve already done the deed.

You were minding your own business, getting your typical Saturday night drink and dance on at the club when suddenly, thanks to a friend of a friend, you were swept into the VIP section and into the toned, tanned arms of a celebrity, who for some ungodly reason found the story of your life scintillating. Well, one thing led to another and pretty soon you were the booty call on his or her speed dial.

Sure, the sexting was mundane but what if it actually worked out?! So what if she’s married? Who cares if he has kids? You were chosen, you were The One, and for a brief moment (without your underwear) you got a taste of that “good life” everyone’s always talking about.

But right at this very moment there’s a pack of paparazzi and news trucks camped out in your front yard, blocking your driveway, and just waiting to pounce. You’d go out the back way if there wasn’t a ninja paparazzo rappelling down from the palm trees. What now?! Your face is plastered on every blog in creation, your name is a “Trending Topic” on Twitter, and trashy magazines everywhere are going to print with an especially unflattering, grainy shot of your last trip to Cabo, swiped off your Facebook page.

Source: Las Vegas Weekly

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